Meta for Work Reseller Customer Terms

Effective date: 13 November 2023

1. These Reseller Customer Terms form part of the Meta for Work Terms of Service ("Terms of Service"), or such other agreement that you may have entered into with Meta governing your use of Quest for Business, that references these Reseller Customer Terms (collectively, the "Reseller Customer Terms"). In the event that you engage, or otherwise access and use Quest for Business through a Reseller, you agree that:

   1. You have entered into a valid and binding agreement with your chosen Reseller specifying the terms and conditions governing your relationship with such Reseller in relation to the Services (the "Reseller Terms");

   2. Solely during the time frame that you actively procure the Services through a Reseller, any fees and payment terms that you are responsible for as a result of your use of the Services will be determined between you and your chosen Reseller, and paid in accordance with the Reseller Terms. In addition, Meta may immediately suspend or terminate your access and use of the Services if the Reseller Terms are terminated for any reason or you do not timely pay all amounts due to your Reseller;

   3. Your ability to terminate your use and/or payment obligations for the Services may be different from what may be stated in the Terms of Service depending on the terms and conditions of the Reseller Terms;

   4. You will immediately notify Meta in the event that you and your Reseller no longer have a valid contractual agreement in place authorising you to access and use the Services;

   5. If the Reseller Terms are terminated or expire for any reason, or in the event a Reseller no longer has rights to resell the Services to you, you may continue to access and use the Services directly from Meta at Meta's then-current published rates, or through another authorised Reseller;

   6. Notwithstanding anything to the contrary contained in the Terms of Service, you acknowledge and agree that Meta may provide your Reseller, your Reseller's Affiliates and in the event your Reseller is a multi-tier Reseller, your Reseller's distributor(s), with statistical information about your engagement on the Services;

   7. To help further facilitate the relationship between you and your Reseller, you instruct Meta to provide your Reseller, your Reseller's Affiliates, and in the event your Reseller is a multi-tier Reseller, your Reseller's distributor(s), information related to your system administrators, such as names, email addresses and other information (which may include other personal data) as well as information regarding your Support Tickets (including ticket number, status, response time, resolution time, issue type, categories, days active etc.); and

   8. Resellers are not authorised to modify the Terms of Service or make any promises or commitments on Meta's behalf, and Meta shall not be bound by any obligations to you, Resellers or any other third parties other than as may be expressly set forth in the Terms of Service.