Last updated: 25 September 2024
Meta's three-year limited warranty for commercial products applies to certain device purchases by commercial customers. Please see details below.
The warranty period for certain Meta Quest "Work" or "EDU"-labelled products that are explicitly sold and marked by Meta with a three-year warranty period and are purchased by commercial customers for business or education purposes (the "Commercial Product(s)") is extended to three years from the date of purchase or delivery of the Commercial Product(s), whichever is later (the "Extended Warranty Period"). The Extended Warranty Period applies exclusively to purchases of the Commercial Product(s) from authorised business resellers, effective from 25 September 2024.
The Extended Warranty Period supersedes the one-year warranty period provided for in the limited warranty. All other terms of the limited warranty remain the same. You can access the limited warranty applicable to your purchase here.
If you would like to confirm whether your product benefits from the Extended Product Warranty, please refer to meta.com/help or contact your authorised business reseller.